The comic the other day reminded me about an event that happened to me while I was a Tech Monkey for the worlds most re-know coaster provider.
One of my friends who is female was rather upset. I Asked her what was up and she told me this guy on the phone wouldn't talk to her becasue she was a girl. I said, "No problem, I know who we need to get to take this call."
His name was Rickey, he was one of our floor superviosrs. he was also Bi which seems to a popular choice in this business for soem reason. I expalined to him the situation and he agreed to take the call.
When he piekced up the phone I don't know really how to describe it other then two words. FLAME ON!!!
It embarrased the hell of the customer and made my female freind and I laugh.
Now talk about your paranoids, I had this call once were a member was asking me to chnage his password. A very simple thing to do but he felt his phone was bugged. I tried to reason with that I would give him the password and then he could sign on nand change it himself right away. He wouldn't do it.
I fianlly convinced him to get in his car, drive out of town and find a deserted pay phone and call us back.
That seemed to make him happy.