QoW Update - comic for 03/22

There are no monkeys in here. Really.

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QoW Update - comic for 03/22

Postby Aeire on Tue Mar 23, 2004 8:22 pm

is now up - sorry about the delay, my real job is taking up a lot of my time. To make sure I actually, y'know, get paid and shit. Wednesday's comic will be up tomorrow afternoon/evening.
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Postby DonShimoda on Tue Mar 23, 2004 8:37 pm

Believe me, Aeire, the way this week has gone, I for one completely sympathize! And, interestingly enough, since one of my current duties is to manage an IT Help Desk, I can also sympathize with Kestrel - the most annoying cost of customer service is dealing with the unreasonable and illogical!
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Postby Starman Matt on Tue Mar 23, 2004 8:43 pm

Funny thing is I read this as "Flagpole Sitta" was on the radio...

'Been around the world and found
That only stupid people are breeding
The cretins cloning and feeding
And I don't even own a tv'

Cool timing, huh?
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Postby DonShimoda on Tue Mar 23, 2004 8:59 pm

Most definitely!
"You always said people don't do what they believe in, they just do what's most convenient, then they repent." - Bob Dylan, "Brownsville Girl"
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Postby Necro Underachiever on Tue Mar 23, 2004 9:06 pm

I'm still wiping the tears from my eyes. I haven't laughed this much in a while. I can completely relate to Kestrel. Aeire, you have, IMHO, accurately shown the standard Customer Service Rep of today. Well Done!
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Postby tankus on Tue Mar 23, 2004 9:14 pm

Yeah I have a firend who did that for about 2 weeks... I tell you, an hour isn't even an exageration!






OH! and I meant to ask, where is it, you know... the thing you called outside?
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Postby bunnyThor on Tue Mar 23, 2004 9:55 pm

I really empathize with today's comic. I mean, we've all been there. Every once in a while you're in desperate need to restore a vital service to your life, and all you can get is static and attitude from some uppity redhead who is too jaded and cynical to even contemplate bending the letter of the law for the welfare of her fellow human being. :cry:
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Postby DamnedEyez on Tue Mar 23, 2004 10:28 pm

Uppity redheads...yum.

Er...yeah... Hell, I work a Help Desk for a living, with friend(s) who do the same elsewhere. That is entirely too true.

(Of course, I have issues with going 'outside' myself in this area...)
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Postby Haesslich on Tue Mar 23, 2004 11:55 pm

Been there, done that, got the tattoo. Captured the feeling perfectly - except I don't get to talk back. :/

Mmmm... outside.
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Postby RadioEyes84 on Wed Mar 24, 2004 12:57 am

Guh...this comic reaffirms why I prefer to work with books rather than people.
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Postby Adam The Alien on Wed Mar 24, 2004 2:26 am

"You were never there for me, were you mother? You expected Mike and Carol Brady to raise me! I'm the bastard son of Claire Huxtable! I am a Lost Cunningham! I learned the facts of life from watching The Facts of Life! Oh God!!"

Looks like Kestrel killed the babysitter.
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Postby Sinkuu on Wed Mar 24, 2004 5:13 am

first off... Adam... FUNNY AS HELL.

Second... Aeire... PLEASE tell me that that isn't based on experience... if so, my DEEPEST sympathies.

other than that, REALLY funny... :)
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Postby Luneward on Wed Mar 24, 2004 5:37 am

I would bet about 5:1 odds, Sinkuu, that this is based off of Aerie's personal experience. As a number of people have already said, this is so true. You will get at least one person exactly like this almost once a week at least, and definitely one to a fairly lesser degree once a day on any tech support job/phone accounts job. I'm honestly trying to remember a single day on my old tech support job when I didn't get at least one somewhat similar to this...

And I'm coming up blank. I honestly think a suitable punishment for the sort Kestrel just got is for each person to work an airline front desk... right after a flight had been cancelled. They'll appreciate people who work in customer service then. Hehe.

Wish I hadn't been so polite when I was working though. Far too often I was thinking of variants of what Kestrel said to tell customers who did this to me. The person who invented the phrase 'The customer is always right' never worked in customer service him/herself that's for certain.
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OMG Deja Vu!

Postby Dusty668 on Wed Mar 24, 2004 5:52 am

Aside from the greeting, which we have to follow a script on, this is my day for the most part.

A whiner is expecting someone to give them something for nothing, for another 3 months.

All we need now is the "Well don't bother sending a tech out, cause you people never fix it anyway." I guess you think it'll fix itself?

"(Ugh) It's alllllllllways soooooo slllloooooooowwwwwwwwwwwww. It's Neeeeeeeeeeeveeeeeeeeerrrrrrrrrrr worked right." Hmmm you never told us, this is your first call since you got the service, we are the cable company, not the mindreading company.

"Why are you people putting pornagraphy on my computer? I have two fourteen year old boys who are being exposed to this filth!!!" Of course, teenagers are never interested in porn, OMG!!! Thank heavens you called in!!! I put my coffee mug on the flood your computer with porn button!!!! I've pumped more money shots into your PC than Pamela Anderson's plastic surgeon!!!

Also the lady who called in to cancel her service because Golden Girls was all reruns now. :evil:
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Postby GrassyNoel on Wed Mar 24, 2004 5:56 am

Ha ha! Kestrel = Bitch Operator From Hell! Gotta show my mate Russell this one, he works in a call centre for a mobile phone outfit.
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Postby Catrina on Wed Mar 24, 2004 6:00 am

The scary part is how accurate the comic is.
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Postby Necro Underachiever on Wed Mar 24, 2004 9:12 am

This one got passed around work. Yes, I still work for a call center company. Everyone who I have shown this to has laughed because of how true it is.
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Postby Necro Underachiever on Wed Mar 24, 2004 9:13 am

This one got passed around work. Yes, I still work for a call center company. Everyone who I have shown this to has laughed because of how true it is.
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Postby bloodeye on Wed Mar 24, 2004 11:19 am

Thankfully, have never had to do much with phones myself, but can't say it's a lot better in person. Worked the front desk of a library for a while, couldn't say how many times someone came in who really really needed a book.... but had no idea what the title, author, or subject of the book was, which class they needed it for, or what the porfessors name was.... *sigh*
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Postby Starman Matt on Wed Mar 24, 2004 4:58 pm

bloodeye wrote:Thankfully, have never had to do much with phones myself, but can't say it's a lot better in person. Worked the front desk of a library for a while, couldn't say how many times someone came in who really really needed a book.... but had no idea what the title, author, or subject of the book was, which class they needed it for, or what the porfessors name was.... *sigh*


I had that customer. Old woman who came into the bookstore I used to work at at 10:50 pm and demand that I sell her "the new romance novel". She didn't remember the title, the author, the basic theme of the book or indeed anything that might have been helpful aside from the fact that "it has a yellow cover" and a man without a shirt on it. After about five minutes, she remembered that it started with the word "The" in the title... which might have helped had our inventory USED the word "the" at the start of titles...
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Postby Necro Underachiever on Wed Mar 24, 2004 5:17 pm

Starman Matt wrote:I had that customer. Old woman who came into the bookstore I used to work at at 10:50 pm and demand that I sell her "the new romance novel". She didn't remember the title, the author, the basic theme of the book or indeed anything that might have been helpful aside from the fact that "it has a yellow cover" and a man without a shirt on it. After about five minutes, she remembered that it started with the word "The" in the title... which might have helped had our inventory USED the word "the" at the start of titles...



: shakes his head

I feel your pain... I really do. Try referring to buttons on a controller as "bumps" and "houses"
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Postby bloodeye on Wed Mar 24, 2004 8:08 pm

had similar problems when working in a video sroe, but for some reason never bothered me there. Think the camputer screens emit something that makes us grow psysic antenna or something.

"Yeah, I'm looking for that one movie, with the one guy, and monkeys?"

"Project X, Mathew Brodereck?(sp?) Family, third case, second shelf, near the middle."

"......uh, right. Thanks." *walks off*

*blinks* "How the *HELL* did I know that?!"
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Postby Starman Matt on Wed Mar 24, 2004 8:40 pm

bloodeye wrote:had similar problems when working in a video sroe, but for some reason never bothered me there. Think the camputer screens emit something that makes us grow psysic antenna or something.

"Yeah, I'm looking for that one movie, with the one guy, and monkeys?"

"Project X, Mathew Brodereck?(sp?) Family, third case, second shelf, near the middle."

"......uh, right. Thanks." *walks off*

*blinks* "How the *HELL* did I know that?!"


Oh, I got every backward fuck in the world at the video store I worked at. Clerks went LIGHT on the number of morons who rent movies.

Here's a quick list of stupid requests I got:

* Do you have the one with that black guy from "In Living Color"? (Wayans or non-Wayans?)

* Do you have that one where Joe Pesci plays a gangster? (Yes! And the one where Samuel L. Jackson plays a bad ass!)

* Do you have any cartoons with tall tales NOT made by Disney? (request from a 5th grade teacher, who refused to show Disney movies because "You can't be sure what they'll hide in their movies.")

And then there's the woman who didn't know the difference between Hentai and Children's Video and complained to us that she rented "Wicked City" for her 8 and 10 year old boys... never mind that it had a label on the box and that the Animation Section is on the opposite side of the store from the children's movies...
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Re: QoW Update - comic for 03/22

Postby svenman on Thu Mar 25, 2004 1:56 pm

I may be a bit late in posting, but I also want to chime in and state that I can soooo relate (I'm working in a call centre for a mobile phone company right now). I'm printing out the strip and will post it on our blackboard at work tomorrow. :)

Hello by the way, it's my first time here though I've been reading QoW for quite a while now. *waves*

Oh yes, and I have a job interview for something better next Tuesday. Wish me luck! :)
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Postby tankus on Thu Mar 25, 2004 6:04 pm

Well welcome to you svenman!!

Starman wrote:And then there's the woman who didn't know the difference between Hentai and Children's Video and complained to us that she rented "Wicked City" for her 8 and 10 year old boys... never mind that it had a label on the box and that the Animation Section is on the opposite side of the store from the children's movies...


TOTALY HILAROUS!!! Lady, turn the cover... See any tentacles or bad scripted story made by japanese actors? Well then it's an hentai...
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